Legal
Privacy Policy.
What we collect, why, and your rights. We don't sell your data.
Who we are
Solid Promo Prints ("we", "us") is a Las Vegas commercial printing company. This policy covers solidpromoprints.com and any data you submit to us.
What we collect
You give us: name, email, phone, company, project details, files, and any other info submitted through our quote form, email, or phone calls.
Automatic: IP address, browser, device, pages viewed, referring URL — through standard analytics cookies (Google Analytics) and our hosting provider's logs.
From third parties: only if you find us through a referral partner or use a third-party login — none currently active.
How we use it
- Respond to quotes and produce your order
- Invoice and process payment
- Send order updates and proof approvals
- Improve the site, ads, and customer experience
- Comply with legal obligations
What we don't do
- We don't sell your personal information.
- We don't rent customer lists.
- We don't share artwork or project details with third parties except subcontractors required to complete your order (e.g., a finishing partner or freight carrier), under confidentiality.
Cookies & analytics
We use Google Analytics to understand site usage and may use advertising pixels (Meta, Google Ads) to measure campaign performance. You can opt out via browser settings, ad-blockers, or platform-level controls. We honor browser "Do Not Track" signals where technically practical.
Your rights (CCPA, Nevada SB-220, GDPR)
You may request to:
- Know what personal info we have about you
- Receive a copy of that info
- Correct inaccurate info
- Delete your info (subject to legal record-keeping requirements — typically 7 years for accounting)
- Opt out of the sale or sharing of personal information (we don't sell, but you can confirm this in writing)
Email info@solidpromoprints.com with the subject line "Privacy request." We respond within 30 days.
SMS & call consent
By submitting our quote form or providing your phone number, you consent to receive transactional calls and SMS from Solid Promo Prints about your project (proofs, deadlines, pickup notifications, invoices). Standard message and data rates apply. Reply STOP to opt out of SMS at any time. We do not send marketing SMS without separate opt-in.
Data retention
We retain customer records for at least 7 years for tax and accounting purposes. Artwork files are typically retained 2 years after last order, then archived or deleted. You may request earlier deletion of marketing-related data.
Security
We use industry-standard safeguards (encrypted connections, access controls, vetted vendors). No system is 100% secure — we'll notify affected users in the event of a breach as required by Nevada law.
Children
Our services are intended for businesses. We do not knowingly collect personal information from anyone under 16.
Contact
Privacy questions: info@solidpromoprints.com · (702) 827-3335.
Last updated May 21, 2026. Questions? Email info@solidpromoprints.com.
